Return
and Refund Policy for Mubarakdeals.com
At Mubarakdeals.com, we hold your satisfaction in the highest regard. We understand that each purchase made on our platform is significant, and we are committed to ensuring a seamless and rewarding shopping experience. However, in the event that you are not entirely pleased with your purchase, we offer a straightforward return and refund policy.
Return
Options:
Our return
policy encompasses the following options:
1. Exchange: You have the option to exchange the
product you have purchased for an alternative item.
2. Replacement: If you receive a product that is
damaged, defective, or does not match the description, we provide a replacement
service to ensure you receive the product you expected.
3. Refund: In rare cases where a replacement is
also damaged, defective, or not as described, we offer a full refund credited
to your Mubarakdeals.com account.
Please note
that the eligibility for returns and the applicable return period vary based on
the product category.
Return
Period after Delivery:
•
Clothing, Electronics & Home Decor: You can
initiate a return within 7 days after the delivery date if the product is
defective, damaged, or not as described.
•
Personal Care, Perfumes, Accessories, Jewelry &
Cosmetics: Regrettably, due to hygiene and safety considerations, we do not
accept returns for these categories.
Return
Process:
If you
receive a damaged or defective product or one that does not match the
description, you can initiate a return by following these steps:
1. Send an email to
info@mubarakdeals.com, including:
a. Your full name
b. Order number
c. Details of the
items you wish to return/exchange
d. The reason for
the return/exchange
e. Clear product
images indicating the issue
2. Ensure that you
send this email within the applicable Returns Policy period.
Refund
Process:
For products
eligible for a refund, the payment will be credited to your Mubarakdeals.com
account in the form of store credit. This store credit can be utilized for your
next purchase on our platform.
Dedicated
Customer Support:
We are unwavering in our commitment to resolving your concerns and ensuring your satisfaction through our 'RETURN & REFUND POLICY' and other terms and conditions specifically designed for buyers on Mubarakdeals.com. If you have any inquiries or require assistance, please do not hesitate to reach out to our dedicated customer support team.
- WhatsApp
Support: +91-9885530006
- Email:
info@mubarakdeals.com
Thank you
for choosing Mubarakdeals.com, your trusted marketplace for Islamic products.
We eagerly anticipate serving you with exceptional products and services while
upholding the values and principles of Islamic culture.